Our guest blogger today is Ghajiibah Q. Campbell
Maximizing your dental office productivity on a budget is key to running a successful and profitable dental practice.
With inexpensive practice management software that offers effective digital tools, you can increase in office productivity, while maximizing the efficiency of your limited office staff.
Make the Most of Your Front Office Staff
Many dentists have told me that they never realized just how essential the performance of their front office staff was before they started their practice. Your Admin team can make or break your dental practice. They are the first contact your new and existing patients have with your office. They’re the ones greeting patients, handling patient information, collecting payments and much more. It is easy to get bogged down and overwhelmed with mundane tasks.
If you have an effective practical yet powerful dental software designed to handle many of those tasks, it will reduce your front office staff’s stress and give them enough time to complete all their important office duties.
Rather than spending hours each day on the phone confirming appointments, dealing with back and forth calls or being placed on hold with insurance companies, they can focus on the patients because the software will perform these tasks for them.
What if your practice management software could automatically send patients appointment reminders via email or text message? What if it tracked all your insurance claims, giving you access to eligibility reports with the click of the mouse? What if it could simplify the claims process by creating, validating and electronically sending claims within the software? This would reduce the number of rejected claims and help your office get paid faster.
Having several employees spend an afternoon printing, folding, stuffing, sealing, stamping and mailing envelopes is a non-billable task. It is a tedious task that an individual gets paid to do but it brings little or no revenue to the practice. What if your practice management software would allow for electronic billing, where you create and send statements electronically? And what if after you’ve sent your statements, you could print out a report that showed you not only how many statements were sent, but also the total dollar amount sent? That would give you and your doctor projected income for the office.
Because practice management software streamlines your scheduling, insurance and billing processes, you can get by with having a smaller front office staff and remain on task with all your front office responsibilities.
Ensure Maximum Office Efficiency
Besides making your front office staff more efficient, the right dental software enables your practice to operate at a higher level of organization and efficiency.
With streamlined processes, automated data backups, effective patient communications and electronic records, your office is able to get more done in less time as well as lessen the likelihood of human error. This means you spend less time correcting errors in insurance claims or patient files because everything is more accurate.
With the right inexpensive dental practice management software, you can improve your practice’s speed, efficiency and accuracy—allowing you to make a big impact on a small budget.
For more tips on becoming productive with practice management software, download the free eBook “5 Ways to Increase Your Practice Productivity” or call Easy Dental at 800.768.6464.
Ghajiibah Q. Campbell has been a certified trainer and instructor on Dentrix Dental Systems and Easy Dental Practice Management software for the past 20 years. She has been recognized for excellence with the 2008 Trainer of the Year award and the 2011 Workshop Instructor of the Year award. Ghajiibah currently presents Easy Dental and Dentrix Insight Seminars, in-office trainings and remote trainings.
About the Author: Ghajiibah Q. Campbell
Ghajiibah Q. Campbell, Pronounced (Ga.jee.bah), has been working in the dental field since 1995. She holds a Bachler of Art’s Degree from Hood College and a Master’s Degree from New York Institute of Technology, in Communication Arts. Ghajiibah has spent the past 20 years training and coaching dental practices on practice management software. She has trained throughout the United States, Barbados, and the West Indies. She teaches workshop on Treatment Planning, Insurance, Continuing Care and Accounts Receivable. Ghajiibah has also been a Guest Speaker/Presenter at several Dental Conferences, including the ADA, The Greater New York Dental Meeting and the Business of Dentistry Conference. In addition to being a certified trainer and instructor for a leading practice management software, she currently manages a state-of-the art General Dental Practice in Windsor Mill, MD.
Ghajiibah resides in Owings Mills, MD with husband of 25 years and their two children. In her free time she enjoys spending time with her family, watching football, photography, and traveling.