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Dr. Art Stoyshin–Windsor, Ontario

Issue: Summer 2010
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His success and achievements are a testament to the doctor’s firm belief that if you believe it, you can achieve it. And, achieve he has. From his start in 1968 when he was an earnest, young dental school graduate working alone, he expanded into a partnership with several associates in a sprawling 4,200-square foot facility with 10 operatories!

“We are able to show patients their intraoral photos and X-rays immediately. This has increased acceptance of crown & bridge and cosmetic dentistry,” said Dr. Stoyshin.

Left to right: Cathy, Office Treatment Coordinator; Joanne, Receptionist; Stacey, Dental Assistant; Tiffany, Dental Hygienist; Mira, Dental Assistant/Lab Technician; Sofie Stoyshin; Dr. Art Stoyshin, D.D.S.

However, like many things in life, bigger isn’t always better and, in 2009, Dr. Stoyshin came full circle and decided to return to a single practice once again, the way he began his career four decades earlier.

He and his partners owned the building that housed their practice, so he was able to move into space vacated by a denture clinic. It needed to be completely gutted, which gave Dr. Stoyshin the opportunity to build an office that met his every specification and improve upon minor annoyances he had experienced in previous workspaces.

“Although the (former) office had an open concept, the length of the operatories was a little confining. It was difficult to work at the 12 o’clock position,” Dr. Stoyshin explained. “The operatories in which I worked were quite removed from the business and reception areas.”

Turning a Positive Vision Into Reality

His new facility has been built around the philosophy that, if you create an atmosphere that has warm and positive feelings, it will, in turn, attract patients and result in high employee morale. The office caters to patients with spa-like comforts and an open, airy layout that’s both clean looking and inviting. It was on the recommendation of Chad Pelletier, an Equipment Service Technician for Henry Schein, that Dr. Stoyshin brought his new office project to Henry Schein. Pelletier had a longstanding relationship with Dr. Stoyshin that went back a number of years, and the doctor liked and respected his work.

“Chad mentioned that Carl Bernat was someone that he worked well with and was competent. I trusted Chad Pelletier’s judgment,” said Dr. Stoyshin. Pelletier remained involved with each step of the design, build, and installation process alongside Bernat, and the Henry Schein Office Design Team, an unusual scenario for a service technician.

The doctor attended the Mid Winter Meeting in Chicago and a few months later, the Ontario Dental Association Spring Meeting. Bernat introduced Dr. Stoyshin to manufacturers and offered recommendations on equipment choices. It was then that he brought Henry Schein’s office team on board to develop preliminary plans based on the doctor’s specifications.

“The doctor wanted a high-quality product with clean lines and lots of options,” said Bernat. “Once we looked at the Pelton and Crane product at the Ontario Dental Association Meeting, there was no question it was right for this office.”

Relaxation in Every Detail

Contemporary high-backed leather chairs set off the golden color of the Venetian plaster walls and earth tone ceramic tile in the lobby, which leads into four spacious treatment rooms. Every detail…the sights, sounds, and color is meant to relax the patients. Cheerful yellow walls greet patients. As they lay in the buttery soft leather massage chair, they can look up to the 14-foot ceilings to the eye-catching Chicago Metallic architectural ceiling accents that reflect color changing Chauvet Colorstrip LED lights that dance across the ceiling. These same lights brighten Caesars Palace in Windsor! Subtle meditative music is piped into the room’s sound system, which features middle island cabinetry topped in creamy tan granite.

“The new office has definitely helped to reduce stress in the practice. New technology is making the work easier to accomplish and lets us provide the best care for our patients.”

Technology Contributes to the Patient Experience

Even the new equipment contributes to his patients’ positive experiences. Dr. Stoyshin now offers nitrous oxide by Accutron for patients who desire conscious sedation dentistry, a growing market. Digital X-ray equipment – a Heliodent DS Intraoral X-Ray; has saved time for the staff, and results in higher- quality images that can be viewed by patients chairside on TV monitors.

“We are able to show patients their intraoral photos and X-rays immediately. This has increased acceptance of crown & bridge and cosmetic dentistry,” said Dr. Stoyshin.

Carl H. Bernat, Field Sales Consultant and Dr. Art Stoyshin

“The doctor had been practicing for years and wanted to renew his passion for dentistry and create a very positive and tranquil office. The colors, lights, and music all contribute to a peaceful office,” remarked Bernat of Henry Schein. “Efficiency is much better, without question.”

Dr. Stoyshin agrees wholeheartedly: “The new office has definitely helped to reduce stress in the practice. New technology is making the work easier to accomplish and lets us provide the best care for our patients. We are working toward a paperless office. The staff and I are very pleased and excited about our new office.”

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