Laurel Manor Dental is our latest office. The building is 3,000-sq. ft. with 8 operatories. The office is located in the heart of The Villages, Florida’s friendliest hometown. The phenomenal growth of The Villages along with our desire to build a multipractice/ multidisciplinary dental group, were the driving forces behind our expansion. I set up the business plan while in the U.S. Air Force. My former Commander Randy (Skippy) Shaffer played an integral role mentoring me, and giving me the confidence to move forward and venture out into private practice.
In only 4 years, we have built a multioffice group practice with over 9,000 patients. We build state-of-the-art offices. Integral to our growth is Sullivan-Schein Equipment Specialist, Pat Tarrant. Pat and his team worked closely with us during every phase. Pat has played a role in office location, design, equipment selection, and installation. I can count on Pat to deliver. Over the past 4 years, he has become a friend we can rely on, not just a sales representative.
Sullivan-Schein National Design Group Manager, Jennifer Rhode, worked out the floor plan for Laurel Manor. She collaborated with our architect and the results were just fabulous. The interior finishes were chosen based on appearance and durability. We have standardized the look and feel of our offices. We use LG commercial vinyl in the operatories—it looks like real wood—and Mohawk modular carpet in the offices and waiting area. Every horizontal surface in the office is a Wilson Arts or Corian solid surface. We wanted everything to be easy to clean and easy to maintain. The waiting room has the look and feel of an exclusive country club—dark wainscoting on the walls, a tapestry sofa, and leather club chairs. The mood transfers itself directly into the operatories. The cabinetry, patient chairs, and all adjacent equipment reinforce the understanding that the best treatment is available here.
The equipment was easy to select because after you have built a few offices, you know what you want. We chose the Pelton & Crane cabinets and their Spirit 3000 chairs with built-in massage; a Solaris sterilization center with HydrIM instrument washer; and the Delta 10 autoclave. The office uses track-mounted LCD screens. The DENTRIX system is used in all offices and includes Intel duo PCs with dual monitors in each of the operatories. This is a great system. It allows the patient’s chart to be displayed on one monitor while the patient views something different on the other.
Teamwork Makes the Difference
Sullivan-Schein’s specialists take pride in their ability to coordinate and fine-tune projects. Each dental office presents new challenges and has its own set of dynamics. Laurel Manor is one of a series of offices completed for Doctors Rozensky and Ilkka, with more to follow. Planning is everything—and properly dovetailing all the phases of a project for the desired outcome is absolutely critical. Of course, it’s about time and money, but it also impacts the projected activities the business hopes to move forward. Equipment Sales Specialist, Pat Tarrant; Field Sales Consultant, Gene Daniel; and Lead Install Technician, James Kinney contributed their expertise and guidance during the Laurel Manor Dental project. Sullivan-Schein supports its customers by providing the resources needed to achieve practice goals. From innovative products to financial services—our experts work continuously to make our customers’ businesses more efficient and profitable while they deliver the best dental healthcare possible to their patients.